easyJet Compensation – A Complete Guide to Claim for Your Delayed or Cancelled Flight

All airlines must adhere to a strict set of rules from regulators, which protect your rights as an air passenger. Whether the trip is to or from the UK or EU, you are safe. In terms of easyJet compensation, this can range from £220 to £520, depending on the delay and length of the flight.

This article will explain what constitutes a delayed flight in light of these laws. It will then detail the amounts you can receive for delays and cancellations. When it comes to claiming easyJet compensation, find out how much you could be entitled to.

Why not turn your delay into a payday? Use our eligibility checker to see how much you could be owed. It only takes a minute.

Delayed Flight vs Cancelled Flight

First off, it’s helpful to distinguish between what counts as a delayed flight and what to do in the event of a cancellation.

Flight Delay

Across all airlines, you can claim compensation for a delayed flight from easyJet if it was delayed by at least three hours. The amounts you can receive depend on how far you were travelling.

Flight Cancellation

With enough advanced warning, airlines can cancel flights with no repercussions. Anything over two weeks in advance is acceptable under regulations. However, if your trip is cancelled within a 14 day window of take-off, you must be offered a refund or alternative flight.

You can receive easyJet compensation if your alternative transportation arrives late to its destination. Additionally, the airline has to look after you. This can be in the form of overnight accommodation and food and drink.

Air Passenger Rights

Both EU and UK passengers have rights that are enshrined in law. Regulation EU261 and UK261 are basically the same, protecting you from an EU or UK based airline, whether it takes off or lands within the EU or UK. Although easyJet compensation can be claimed after a certain length of time, you have to be looked after with significant delays.

When you’re waiting at the airport for a long time, your airline is obligated to make sure its customers are okay. This kicks in after a certain time frame, depending on how long your flight is. You can see the amounts in the table below.

How You’re Looked After

When suffering from the delays outlined above, the airline has to provide the following:

• A reasonable amount of food and drink

• Means of communication

• Accommodation (if delayed overnight)

• Transport to and from accommodation (or your home, if close enough)

As a form of easyJet compensation, you’ll be provided with all of the above until you can get to your destination. This will continue however long the delay is, whatever it was caused by.

easyJet Compensation for Delayed Flights

In terms of financial awards, your flight needs to arrive at its destination at least three hours later than scheduled before you can claim anything for flight delay. You can receive different amounts based on the length of your journey.

Short destinations (up to 1,500km) qualify for £220. Medium trips (between 1,500km and 3,500km) can get you £350. Longer trips (over 3,500km) go as high as £520. You can see how these amounts compare in the table below.

As an additional caveat, the airline has to be responsible for the delay. If not, you won’t be able to claim easyJet compensation.

Extraordinary Circumstances

Your delay may be due to several factors that are outside the control of the airline. In such situations, you will not be entitled to compensation.

Delays caused by the following do not qualify:

• Extreme weather

• Strike action from airport staff (not the airline)

• Air traffic control decisions

• Political or civil issues

• Unusual technical problems

• Safety or security concerns

Cancelled Flight Compensation From easyJet

When it comes to cancellations, there are a few different scenarios that you might encounter.

Five Hour Delay

If you were delayed by five hours before the flight was cancelled, you don’t have to take the next (or alternative) flight. You will be issued a full refund if you no longer wish to take the trip.

Cancellation With 7–14 Days’ Notice

Airlines can cancel planned trips at any moment. If yours was cancelled between 1 and 2 weeks of the scheduled date, you can make a claim for easyJet compensation. The amounts are similar to what you’d receive for a delayed flight as it’s based on the timings of the alternative you’re offered.

You are exempt from compensation if your new flight takes off less than 2 hours before your original flight time and arrives within 4 hours of the original scheduled time. Anything outside this window is covered in particular situations, outlined in the table below.

Cancellation With Fewer Than 7 Days’ Notice

A cancellation within a week of your scheduled flight entitles you to slightly more compensation from easyJet. Again, this is based on the disruption your alternative flight suffers.

You are exempt from compensation in this scenario if your new flight takes off within 1 hour of your original flight and arrives within 2 hours of the original scheduled time. The specific scenarios that qualify for easyJet compensation are outlined below.

UK Law for Cancellations

Cancelled flights covered by UK regulations are open to two options. You can either receive a refund for all parts of your ticket you haven’t used or an alternative flight. It’s entirely up to you when to travel using this new flight. It doesn’t have to be the same day.

Eligibility for Claims

Before you start your claim for easyJet compensation, go through the following checklist first.

• The flight must have been within the last 6 years

• It was delayed because of the airline

• It was cancelled within 14 days of scheduled departure

• Your alternative flight suffered some sort of disruption

You will also need the following information to hand:

• Boarding pass

• Customer name

• Booking reference

• Flight number

• Date of flight and route taken

• Postal address

Without the right documentation, it will be more difficult for you to claim easyJet compensation.

How to Claim

You have a few different options when pursuing compensation from easyJet. This can involve having a team of professionals do the work for you, or doing the legwork yourself.

Claims Management Company

With a whole team of legal experts at their disposal, claims management companies can get you the easyJet compensation you’re due. They liaise with airlines on a daily basis and understand the process inside and out.

If the airline disagrees with your case, they can take them to court on your behalf. This removes one of the biggest barriers to making a claim yourself. Also, the risk to you is minimised as they usually operate on a ‘no win, no fee’ basis. So if your case is dismissed, you won’t be liable for any costs.

Reasons to Use a Claims Management Company

Pursuing a claim for easyJet compensation yourself can involve a lot of waiting and continuous back and forth between different parties. To remove that headache, you can simply get a dedicated team to do it for you.

Claims management companies are:

• Quick and effective

• Made up of a knowledgeable team of experts

• Capable of winning your case if all other options have been taken

• Able to take the airline to court

Ready to start your claim for easyJet compensation? Click on the button below to find your flight.

Contact easyJet

If you’re set on claiming compensation yourself, contact the airline and ask them to review your case. Indicate why you think you’re due compensation, and how much this should be. You should also include copies of the relevant documentation in order for them to correctly and accurately review how much easyJet compensation you’re entitled to.

After the initial contact, you have to wait to hear back from the airline. If you don’t hear from them within 8 weeks, you are able to escalate the complaint. You can also do this if you disagree with easyJet’s initial decision.

Escalate the Complaint

When escalating your complaint about easyJet compensation, you can move it up to the next level. You can then put your complaint to the Aviation Alternative Dispute Resolution (ADR) scheme. They are an independent body able to review your case, approved by the Civil Aviation Authority (CAA).

Contact the Regulator

If the ADR also disagrees with your complaint, your final option is to raise it with the regulator. The CAA can ask for compensation from easyJet for you, but they can’t legally force them to do so. This is only available through court action.

Avoid the Hassle – Start Your Claim for easyJet Compensation

It’s possible that pursuing a claim yourself can take a lot of time and effort. It is, by no means, guaranteed to succeed. Instead of putting all the effort in for it to go nowhere, beat the queue and use a claims management company instead.

The dedicated, experienced teams of a claims company can process your claim for compensation from easyJet. They act on your behalf and know if you have a genuine case. If court action is necessary, you won’t have to do anything.

Start your claim for easyJet delayed flight compensation by clicking on the button below.